PRIVACY POLICY

Last update: March 2023

I. General Information

The confidentiality of your personal data is one of the main concerns of Shopicez.com, located in [Ilfov], in its capacity as data controller.

This document is intended to inform you about the processing of your personal data in the context of using the Shopicez.com website (the “Website”).

II. Categories of Personal Data Processed

[Note: Keep only if applicable] II.1. If you are a customer of the Website, Shopicez.com will process your personal data such as: name and surname, phone number, email address, billing address, delivery address, data regarding how you use the Website (for example, your behavior/preferences/habits on Shopicez.com), as well as any other categories of data that you provide directly when creating a user account, placing an order through the website, or in any other way resulting from the use of the Website.

If you create a user account on the Website using your Facebook or Google account, Shopicez.com will process the following public profile data displayed by those applications: username and email address.

If you choose to create a user account just before completing an order for a product available on the Website, your email address will be requested and used to automatically create an account. If you do not complete the order, your email address and other provided data will not be stored by Shopicez.com, and the automatically created account will be deleted.

II.2. If you are a visitor of the Website, Shopicez.com will process the personal data you provide directly in the context of using the Website, such as the data you enter in the contact / inquiry / complaint sections, insofar as you contact us in this way.

III. Purposes and Legal Grounds for Processing

III.1. If you are a customer of the Website, Shopicez.com processes your personal data as follows:

To carry out the contractual relationship between you and Shopicez.com, namely for receiving, validating, shipping, and invoicing the order placed on the Website, informing you about the order status, organizing product returns, etc.

Legal basis: The processing of your data for this purpose is based on the contract concluded between you and Shopicez.com, as defined in the Terms and Conditions [link to T&Cs]. Providing your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of continuing the contractual relationship between you and Shopicez.com.

To fulfill legal obligations incumbent upon Shopicez.com in the context of services provided through the Website, including tax and archiving obligations.

Legal basis: The processing of your data for this purpose is required by legal obligations. Refusal to provide data may prevent Shopicez.com from fulfilling its legal obligations and therefore from providing services through the Website.

For marketing purposes, namely for sending commercial communications via remote communication means (email, SMS) about the products and services offered by Shopicez.com through the Website.

Legal basis: The processing of your data for this purpose is based on your consent, if you choose to provide it. [Note: A separate checkbox for direct marketing consent must be provided, not pre-checked or required for order completion. Proof of consent must be retained.]

You can express your consent by checking the corresponding box when creating your account or later, in the "My Account Information" section. You can unsubscribe from receiving such communications using the option found at the end of each marketing email/SMS, or directly in the "My Account Information" section.

Providing your data for this purpose is voluntary. Refusal will have no negative consequences for you.

For the purpose of conducting various analyses and reports regarding how the Website operates, creating consumer preference profiles, mainly to improve the experience offered on the Website.

Legal basis: The processing of your data for this purpose is based on the legitimate interest of Shopicez.com to continuously improve customer experience. Providing your data for this purpose is voluntary and refusal will have no negative consequences for you.

III.2. If you are a visitor of the Website, Shopicez.com processes your personal data as follows:

For marketing purposes, namely for sending commercial communications via remote communication means (email, SMS) regarding the products and services offered by Shopicez.com through the Website.

Legal basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent by completing and checking the corresponding box in the newsletter subscription form available on the Website. You may unsubscribe at any time using the option at the end of each marketing email/SMS.

Providing your data for this purpose is voluntary. Refusal will have no negative consequences for you.

For handling complaints and inquiries and for monitoring traffic and improving your browsing experience on the Website.

Legal basis: The processing of your data for this purpose is based on the legitimate interest of Shopicez.com to ensure the proper functioning of the Website and to continuously improve visitors’ experience, including by addressing comments, questions, or complaints.

Providing your data for this purpose is voluntary. Refusal will have no negative consequences for you.

IV. Data Retention Period

As a rule, Shopicez.com will process your personal data for as long as necessary to achieve the purposes of processing mentioned above.

[Note: Keep only if applicable] If you are a customer, we will process your data throughout the contractual relationship and afterward in accordance with legal obligations (e.g., financial-accounting documents must be kept for 10 years from the end of the fiscal year in which they were created).

If you delete your user account via the “Delete Account” button in the “My Account Information” section, Shopicez.com will interpret this as your decision to unsubscribe from receiving marketing communications. Account deletion will not automatically delete your personal data. If you wish to have your data deleted, you can exercise your rights described in Section VII below.

If you withdraw your consent for marketing purposes, Shopicez.com will stop processing your personal data for this purpose without affecting any processing previously carried out based on your consent.

V. Disclosure of Personal Data

To fulfill the purposes of processing, Shopicez.com may disclose your data to partners, third parties, or entities supporting its activity through the Website (e.g., courier companies, IT service providers), or to public authorities, in the following illustrative cases:

for administration of the Website;
where communication is necessary for awarding prizes or other benefits obtained as part of promotional campaigns organized by Shopicez.com through the Website;
to maintain, customize, and improve the Website and its services;
for data analysis, testing, and research, monitoring usage trends and activity, developing security features, and user authentication;
for sending marketing communications within legal limits;
where disclosure is required by law, etc.

VI. Transfer of Personal Data

The personal data provided to Shopicez.com may be transferred outside Romania, but only to countries within the European Union.
[Note: If transferred outside the EU, the countries and the guarantees for data protection must be specified.]

VII. Your Rights

Under the applicable personal data protection legislation, as a data subject, you have the following rights:

Right to information – to receive details regarding the processing activities carried out by Shopicez.com, as described in this document;
Right of access – to obtain confirmation from Shopicez.com whether your personal data is processed, and access details about how and why;
Right to rectification – to have inaccurate or incomplete personal data corrected without undue delay;
Right to erasure (“right to be forgotten”) – in situations such as:
- data are no longer necessary for the purposes for which they were collected;
- consent has been withdrawn and no other legal basis applies;
- data have been unlawfully processed;
- erasure is required to comply with a legal obligation.
  Shopicez.com may anonymize data (removing its personal character) and continue processing for statistical purposes.
Right to restriction of processing – where:
- the accuracy of data is contested;
- processing is unlawful but erasure is opposed;
- data are required for legal claims; or
- verification is pending on an objection.
Right to data portability – to receive your data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
Right to object – to processing based on legitimate interest or public interest, including profiling, unless Shopicez.com demonstrates overriding legitimate grounds. You can also object at any time, free of charge, to processing for direct marketing purposes.
Right not to be subject to automated decision-making, including profiling, which produces legal effects concerning you or significantly affects you.
Right to lodge a complaint with the National Supervisory Authority for Personal Data Processing or with competent courts, if you consider necessary.

For any additional questions regarding the processing of your personal data or to exercise your rights, please contact us at:
📧 shopicez.contact@gmail.com (or the updated contact address for Shopicez.com)